The world of hospitality is changing. This workshop focuses on the essential tools you need to face the challenges of an ever-evolving industry and to help your business go further. “By failing to prepare, you are preparing to fail.” —Benjamin Franklin. The course is led by Mark O’Neill, DIP WSET, who brings over 30 years of experience in the wine sector as an importer, distributor, and educator of the prestigious WSET wine courses at our school on Calle Almirante Cadarso, in the heart of Valencia.
Wine workshops for hotels
Workshop Details
1st Session
Customer service
What it takes to work in a restaurant
The right mindset for effective client communication
Understanding who the customer is
How to increase the value of business relationships
2nd Session
What wine is
Winemaking process
Wine types and styles
Key grape varieties
Storage and service
Wine tasting
Food & wine pairing
Upselling techniques and why they matter
Duration: 5 hours
Languages: Spanish or English
What you will achieve at the end of the workshop
- Work with greater confidence.
- Gain deeper knowledge of the different wine styles and types available on the market.
- Learn the proper way to store and serve wine.
- Understand the principles of food and wine pairing.
- Receive a personalized THE WINE PLACE diploma with your name.
Get in touch to learn more
For further information about pricing, dates, and other details regarding these workshops, please do not hesitate to contact us.