In compliance with what is established by the Spanish legislation in the Law on Services of the Information Society (LSSI) published in the Official State Gazette of July 12, 2002, the following document is published:
1. Identification data
TheWinePlace.es (hereinafter referred to as THE WEB) is a business unit managed by Verde Marte S.L.U. (CIF: B-96951975) with tax address: C / dels Calciners 26, pta 5, 46112, Massarrochos (Valencia).
2. Description of service
THE WEB provides a series of services on the Internet to its customers and clients. Users of THE WEB may purchase products for their own use.
3. Use of the WEB site and the service
3.1 Minimum age
THE WEB can only be used by users over 18 years of age.
3.2 License to use the web and the service of THE WEB
THE WEB offers a limited and revocable license to access and use its website and its services in accordance with its General Conditions of Use. This license does not include the right to collect or use the information on the website for the purposes prohibited by THE WEB, to compete With LA WEB, create graphs based on the contents of THE WEB, or save a copy of THE WEB.
3.3 Services offered by third parties
THE WEB may use material from third parties to offer services through the WEB. LA WEB does not control these third parties and their services, and accepts that LA WEB has no responsibility in how to reach a use of services. These third parties have their own General Conditions of Use. In case of conflict with THE WEB, the General Conditions of Use of the WEB will prevail.
4. General rules
4.1 Forbidden use
You can not try to cause any damage to the web or the service of THE WEB. For example, this list can be complete or exhaustive, you can not:
A) Danger the service of THE WEB using viruses or other programs designed to cause damage to any software or hardware.
B) Modify or create versions of any technology used in THE WEB.
C) Use any type of script, robot or technology to monitor the web.
D) Collect emails or other information through the service of the WEB.
E) Passing on to another person or entity.
4.2 Privacy and data protection
At LA WEB we are especially concerned about security and for guaranteeing the confidentiality of the data provided by our customers. We promise to give you the best service and the best online experience.
The moment a customer places an order through our secure server, their personal data, domiciles, and those related to their purchases and forms of payment, are incorporated into our database to process the order.
In LA WEB we do not have any access to the information related to the number of the credit card of our clients. We only receive confirmation of payment from the banking institutions that process the order. At the time of entering the information of the credit card this is done on a secure SSL page managed by the bank.
The customer expressly authorizes LA WEB so that the data of this registry and any obtained for the development of the contractual relations between both parties can be used for THE WEB, to carry out market research and marketing and offer the customer products and services that May be of interest to you. In no case, your personal information will be transferred or sold to any other party outside the WEB.
THE WEB uses “cookies” for the correct functioning of its page, and that do not contain any personal information. Most browsers automatically accept cookies, but it is also usually possible to configure them for non-acceptance. In that case you can navigate, but you can not place orders.
Data Protection Act:
In compliance with the provisions of Organic Law 15/1999 of December 13, on Protection of Personal Data, we inform you that:
A. As owner, the person responsible for this file is the owner of the store LA WEB. This file was registered in the General Registry of Data Protection and has the code assigned by said entity.
The owner of the store LA WEB guarantees the confidentiality of all the data provided by its customers. In addition to the minimums established by law, the collection and processing of data are carried out under levels of security that prevent the loss or manipulation of data.
C. In accordance with current legislation, all customers of LA WEB have the right to access, rectify, cancel and oppose their data. In addition, at any time, the customer can express their desire not to receive any advertising. In order to exercise these rights, customers may contact us by e-mail at info@thewineplace.es
D. For the best performance of its services, LA WEB is obliged to provide certain data of its clients (name, address, telephone, etc.) to other companies that collaborate with the provision of the service (carriers, installers, etc.). In all cases, the data provided are those strictly necessary for the specific activity to be performed.
4.3 Terms of purchase
Sales system
To make a purchase, the user can only send us your order:
· Internet through the “shopping cart”.
Applicable taxes
The prices of the products displayed on the website include the Value Added Tax (VAT) that, if applicable, is applicable.
Form, expenses and shipping period
The customer will be able to select the way of sending from among the possible ones for his zone of shipment. You should keep in mind that delivery times, quality of service, point of delivery and cost will be different for each mode of transportation.
THE SHOP sends the orders to its clients residing in the Iberian Peninsula and Balearic Islands through different transport companies being TIPSA the main one. The residents of the Canary Islands, Ceuta and Melilla receive their order through TIPSA, but they must contact LA TIENDA in order to place the order, either through the contact form or by telephone at the following link: CONTACT US THEWINEPLACE.ES. These conditions are subject to change depending on product availability.
The production term is between one and five days from the day after receiving the order. It is possible that for several reasons an order will suffer certain delays in production, due to inventory sloppiness, prior confirmation with the customer, etc.
The transport deadlines can be altered by extraordinary incidents in the transporter and by difficulties in the delivery of the merchandise. THE STORE excludes any liability for delays caused by the transportation agency, but does agree to reinstate within a reasonable time any order that has been damaged or lost by that agency.
5. Courses Rules
5.1 SPECIAL CONDITIONS ON THE WSET CORUSES
The registration to the course will not be effective until the confirmation of the payment of the course and the corresponding delivery to info@thewineplace.es of the registration document fully completed and signed. Registration will be effective once receipt of the deposit or transfer is received at: info@thewineplace.es. Please indicate the course reference (appears in the corresponding program) and the name of the student when making the transfer.
The cancellation of the course must be communicated via email to info@thewineplace.es. Said cancellation must be canceled 15 days before the start of the course. Otherwise, no return is required. Once the cancellation process has been accepted and confirmed, the return will be made within 15 days. Canceled and confirmed registrations will be returned in full.
If the candidate cannot attend the course, they can keep their place for the next course, transfer their place to another person, provided they notify 15 days before the start of the course. The candidate is solely responsible for notifying VERDE MARTE S.L.U. any change in your personal data.
The candidate may delay the exam date as long as they notify it 20 days before the scheduled date. You can take the exam on any date scheduled for an exam of the same level, specifically in the language (Spanish or English).
The candidate states that they know the WSET specifications for the exams, available at the following links: SPECIFICATIONS FOR THE WSET LEVEL 1 EXAMS, SPECIFICATIONS FOR THE WSET LEVEL 2 EXAMS AND SPECIFICATIONS FOR THE WSET LEVEL 3 EXAMS.
5.2 ADDITIONAL INFORMATION ABOUT WSET COURSES
VERDE MARTE S.L.U. reserves the right to cancel, or a course is approved up to 10 days before the start date of the course if a minimum number of students enrolled to complete the course is covered or in the event of exceptional exceptions. In the case of postponing the course, VERDE MARTE S.L.U. She will promptly inform of the new dates to take the course in question. If it is not suitable for the candidate, the tuition amount would be refunded. In case of cancellation, the candidate cancels the refund of the total amount of her registration.
When registering, the candidate authorizes VERDE MARTE S.L.U. to transfer your personal contact information to CONFIANZA DE EDUCACIÓN DE VINOS Y LICORES in order to issue the corresponding certificates or contact her directly. These data will not be transferred to any other entity or institution and the VERDE MARTE S.L.U. it will not be sold to third parties with commercial fines.
The candidate for the WSET certificates is solely responsible for the own and other damages that may be caused by the improper or improper use of alcoholic products that could be tasted or utensils that will be used throughout the courses, as well as well as the material or personal damages that could cause or generate to third parties.
VERDE MARTE S.L.U. will not be responsible under any circumstances for objects lost or requested by the participants neither inside nor outside the classrooms in which the courses were held.
VERDE MARTE S.L.U. is not responsible for any allergic reaction and any other reaction that may occur during the development of a course. People under medical treatment incompatible with alcohol intake, or suffering from illnesses that prohibit contact or consumption of alcohol, as well as those under 18 years of age, cannot participate in the courses under any circumstances. It is the responsibility of the person who registers to notify VERDE MARTE S.L.U. any of these problems or inconveniences before formalizing your registration.
Prior to the start of the course, the candidate will assume the responsibility of informing VERDE MARTE S.L.U. of any physical or medical circumstance that could be incompatible with alcohol intake.
VERDE MARTE S.L.U. recommends a responsible consumption and use of alcoholic beverages.
The data contained in this sheet is a sworn statement, so VERDE MARTE S.L.U. reserves the right to cancel the registration if it is found that they do not correspond to reality.
5.3 INFORMATION ABOUT THE COURSE BONUS
The courses in which they are indicated are Partial bonifiable through the Fundae. If you are interested in bonus, contact us and we will inform you of the requirements and procedures to follow. The minimum term to provide the documentation that has to be managed before the Foundation is 10 days before the start of the course.
6. Forms of payment
TheWinePlace.com allows you to make your purchases with the following means of payment.
- Bank transfer: At the end of the purchase, if you choose this form of payment, our account number will appear, to pay the amount of your order.
- Paypal: The safest way to pay online.
- Credit / debit card through PayPal: Using the option to pay with credit card from the PayPal itself you can use: VISA, MasterCard, Maestro…
7. Shipping costs
All shipments will be attended from Monday to Friday, in order of entry. Orders received during the weekend will be dispatched on Monday. Shipments will be made to the address indicated by the customer, which may be different from the billing address. Delivery times are valid from the moment of receipt of payment.
DELIVERY TIMES
Peninsula and balearic islands: Up to 5 business days from receipt of the charge *
* In the case of payment by bank transfer, the delivery deadlines will be valid from the reception of the collection in our entity.
SHIPPING PRICES
- Peninsula Messaging Service € 5.90 (IVA incl.)
- Services Messaging in the Balearic Islands 15,67 € (IVA incl.)
Orders over € 60, free shipping on Peninsula and Balearic Islands.
SHIPMENTS TO CEUTA, MELILLA AND CANARY ISLANDS
For sending to CEUTA, MELILLA or ISLAS CANARIAS, contact from the following link to request information: CONTACT US.
TheWinePlace.es wants to offer you a good service and for this we need your help. If your package does not arrive in perfect condition, or if delivery deadlines are not met, let us know at info@thewineplace.es. We need your opinion to improve.
8. Return and exchange guarantee
If when you receive the goods and you are not satisfied, THE STORE returns your money. Our main goal is complete customer satisfaction, and of course you find your wine style with our help. If for any reason you are not satisfied with the item purchased, you can return it to us within 7 business days, after receipt. Simply attach a note explaining the reason for the return and we will return the money, without any expense, and in the same way that was paid. The merchandise must be returned with its original packaging.
In the event that the reason for the return was caused by damages during the transport, you must indicate to us within 24 hours, so that we can make the pertinent claim to the transport company.
To make the return you must fill in the withdrawal document: [Download document].
You must send the article to: Carrer del Museu de la Seda 1, 46001 València (Valencia).
TheWinePlace.es reserves the right not to accept those orders, which it considers. Duly notifying the client, and immediately paying the amount of the same.
For any incident related to the return of articles from our store you can contact our Customer Service department.
9. Intellectual Property
The user is the intellectual owner of the content that comes up and compose in THE WEB. You hereby grant to LA WEB a non-exclusive, worldwide, free license and right to use such content, in the media and formats that THE WEB establishes convenient to provide its service of creation, production and shipment of articles. THE WEB may assign this license to a third party, if necessary for the creation, production and delivery of articles.
10. WEB Rights
10.1 Monitoring
THE WEB reserves the right (without assuming the obligation) to monitor transactions and communications that occur in the web. THE WEB determines, in its own opinion, that a user breaks or may break any conditions of the General Conditions of Use or such transaction or communication is inappropriate, THE WEB may cancel or restrict access to such user or questionable material, without further Responsibilities for the parties involved.
10.2 Modifications of the service
LA WEB reserves the right to modify the distribution, organization and appearance of its website and the services it offers, and may change or suspend any aspect of its services and / or prices without prior notice and without any responsibility for any of the parties.
10.3 Termination of contract
THE WEB, at its own discretion and with or without notice, may:
A) suspend or limit the use of the WEB to a specific user, as well as completely close an account.
B) remove any of the content that you deem appropriate from the servers and directories of THE WEB
C) Prohibit the use of the services of the WEB.
10.4 Communications sent by users
LA WEB reserves the right to use the material and communications sent by users in: questions, comments, forums, ideas and contests; For marketing or other promotional acts, without these confidential communications being considered.
11. Link Policy
THE WEB is not responsible for those other websites or files that can be accessed through hypertext links (links) available among its contents, since those linked pages are the responsibility of their respective owners. This page therefore does not endorse or endorse the products, services, contents, information, data, files and any kind of material on such websites or files and does not control nor is responsible for the quality, legality, reliability And usefulness of the contained information and services existing in the linked sites and that are not related to this page. In the event that it is considered appropriate or if a competent body declares that the data is unlawful, ordering its withdrawal or making access impossible, or if the existence of the injury has been declared, and we have been expressly notified The corresponding resolution, the links indicated would be immediately withdrawn.
12. Limitation of Liability
THE WEB excludes any liability for damages of any kind that may be due to the lack of availability or continuity of the operation of THE WEB, as well as to the misuse of the page or its contents.
13. Applicable legislation and competent jurisdiction
These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and with waiver of any other jurisdiction, to the courts and courts of the user’s domicile.