{"id":18861,"date":"2025-09-08T16:33:52","date_gmt":"2025-09-08T14:33:52","guid":{"rendered":"https:\/\/thewineplace.es\/desarrollo\/workshops-for-hotels"},"modified":"2025-09-08T17:13:32","modified_gmt":"2025-09-08T15:13:32","slug":"workshops-for-hotels","status":"publish","type":"page","link":"https:\/\/thewineplace.es\/en\/workshops-for-hotels","title":{"rendered":"Workshops for hotels"},"content":{"rendered":"
\"Talleres<\/div><\/div><\/div><\/div><\/div>

Wine workshops for hotels<\/span><\/span><\/h1>
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The world of hospitality is changing. This workshop focuses on the essential tools you need to face the challenges of an ever-evolving industry and to help your business go further. \u201cBy failing to prepare, you are preparing to fail.\u201d<\/em> \u2014Benjamin Franklin. The course is led by Mark O\u2019Neill, DIP WSET<\/strong>, who brings over 30 years of experience in the wine sector as an importer, distributor, and educator of the prestigious WSET wine courses at our school on Calle Almirante Cadarso, in the heart of Valencia.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>

Workshop Details<\/span><\/span><\/h2>
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1st Session<\/strong><\/p>\n<\/p>\n

Customer service<\/p>\n<\/p>\n

What it takes to work in a restaurant<\/p>\n<\/p>\n

The right mindset for effective client communication<\/p>\n<\/p>\n

Understanding who the customer is<\/p>\n<\/p>\n

How to increase the value of business relationships<\/p>\n<\/div><\/div><\/div><\/div><\/div>

2nd Session<\/strong><\/p>\n<\/p>\n

What wine is<\/p>\n<\/p>\n

Winemaking process<\/p>\n<\/p>\n

Wine types and styles<\/p>\n<\/p>\n

Key grape varieties<\/p>\n<\/p>\n

Storage and service<\/p>\n<\/p>\n

Wine tasting<\/p>\n<\/p>\n

Food & wine pairing<\/p>\n<\/p>\n

Upselling techniques and why they matter<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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Duration:<\/strong> 5 hours<\/p>\n<\/div><\/div>

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Languages:<\/strong> Spanish or English<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>

What you will achieve at the end of the workshop<\/span><\/span><\/h2>
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