{"id":18369,"date":"2025-05-07T13:12:36","date_gmt":"2025-05-07T11:12:36","guid":{"rendered":"https:\/\/thewineplace.es\/desarrollo\/faqs"},"modified":"2025-07-16T12:14:44","modified_gmt":"2025-07-16T10:14:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/thewineplace.es\/en\/faqs","title":{"rendered":"Faqs"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_b6a72ce1 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs us_custom_1ed3a81a style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_triangle cpos_right\"><div class=\"w-tabs-section\" id=\"m8f8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m8f8\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where is The Wine Place? <\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m8f8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row section vc_row-fluid \">\n<div class=\" full_section_inner clearfix\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element  vc_custom_1694605642530\">\n<div class=\"wpb_wrapper\">\n<p><span><strong>Calle Almirante Cadarso, 14, Valencia<\/strong>. There is street and garage parking nearby, or you can come directly from Colon Station, which is a 5-minute walk away.\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lb11\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lb11\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">At what time do you open?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lb11\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row section vc_row-fluid \">\n<div class=\" full_section_inner clearfix\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element  vc_custom_1694605880425\">\n<div class=\"wpb_wrapper\">\n<p><span>We are open Monday to Friday\u00a0 from 11:00 am to 2:30 pm, and from 4:00 pm to 7:30 pm and Saturday from 11:30 am until 2:30pm<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ocef\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ocef\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Do you organize wine tastings? <\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ocef\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row section vc_row-fluid \">\n<div class=\" full_section_inner clearfix\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element  vc_custom_1694606786600\">\n<div class=\"wpb_wrapper\">\n<p><span>Yes, we have weekly tastings on different themes. For more information and to register, please click\u00a0<\/span><a href=\"https:\/\/thewineplace.es\/en\/wine-shop\/wine-tasting\"><span>here<\/span><\/a><span>.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ce84\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ce84\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Do you only have Spanish wine?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ce84\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>We have Spanish wines from different regions but also\u00a0<\/span><strong>wines from all over the world: France, Chile, Argentina, California, South Africa\u2026<\/strong><span>\u00a0All the wines we select reflect the true character and the uniqueness of each region they\u2019re from.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v05c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v05c\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">What is WSET?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v05c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row section vc_row-fluid \">\n<div class=\" full_section_inner clearfix\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element  vc_custom_1694606889694\">\n<div class=\"wpb_wrapper\">\n<p><span>It is an international organization that offers training courses and exams in the area of wines and spirits. We offer Level 1, 2 and 3. If you want to know more, click\u00a0<\/span><a href=\"https:\/\/thewineplace.es\/en\/wset-courses\"><span>here<\/span><\/a><span>.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j283\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j283\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Do you organize Team building Events? <\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j283\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>We create events to meet the customer\u2019s requirements.\u00a0 Please contact us to discuss your event.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z4f2\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z4f2\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">What type of payment is accepted? <\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z4f2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>We accept Apple Pay,\u00a0 Credit Card and Bank Transfer. When a\u00a0<\/span><span>bank transfer<\/span><span>\u00a0is made we do not send the product until the payment has arrived. Please, if you use this method\u00a0<\/span><span>include our mail<\/span><span>\u00a0(wines@thewineplace.es) in the communication with your bank to be able to handle the order before.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o71f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o71f\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Can I order wine and have it delivered?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o71f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>Yes, we do deliveries all over Spain and parts of Europe.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u94b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u94b\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Can I buy wine online?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u94b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>Yes! You can come and pick it up directly at the store, or we can deliver it to you.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"sba6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-sba6\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">How long will it take to get my order?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sba6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>The wine is delivered within a maximum period of\u00a0<\/span><strong>24 \/ 72 working hours from receipt of the order and confirmation of payment<\/strong><span>. From our warehouse in Valencia the box is sent through courier service to your address.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ve02\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ve02\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">What do I do if a bottle gets damaged?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ve02\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/thewineplace.es\/en\/contact-us\"><span>Contct us<\/span><\/a><span>\u00a0and we will solve it right away.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z03e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z03e\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Do you deliver to PO Boxes?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z03e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>No.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y2a0\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y2a0\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">What happens if a wine is not as it should be?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y2a0\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>We guarantee our wines are tasty. If for some reason you do not like a wine\u00a0<\/span><a href=\"https:\/\/thewineplace.es\/en\/contact-us\"><span>contact us<\/span><\/a><span>\u00a0and we will change you.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q4ec\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q4ec\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Do you sell beverages other than wine? <\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q4ec\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>Not right now, but it\u2019s planned for the next few months\u2014follow us on Instagram to find out more!<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p73e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p73e\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where can I buy French wines in Valencia?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p73e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>At The Wine Place we stock a wide range of French wines to suit all budgets.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r989\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r989\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where can I buy Vermouth in Valencia<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r989\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>At The Wine Place we have a selection of premium vermouths.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ubd9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ubd9\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where can I buy Californian wines in Valencia<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ubd9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>The Wine Place has a broad selection of wines from California.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"le25\"><button class=\"w-tabs-section-header\" aria-controls=\"content-le25\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where can I taste wines in Valencia<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-le25\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>We have weekly tasting in Spanish, English, and French.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j074\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j074\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where can I buy wine as a gift?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j074\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>A good bottle of wine is an ideal personal gift.\u00a0 We help you choose the best wine.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v2ae\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v2ae\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where can I study WSET?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v2ae\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>The Wine Place.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x4e6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x4e6\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where can I  learn about Spanish wines?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x4e6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>The Wine Place has wine workshops on Spanish wines.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x722\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x722\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Where can I  learn about Valencia wines?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x722\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>The Wine Place has wine courses on Valencian wines.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k936\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k936\" aria-expanded=\"false\"><h4 class=\"w-tabs-section-title\">Are there English-speaking wine shops in Valencia?<\/h4><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k936\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>At The Wine Place, we speak Spanish, English, and French.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Where is The Wine Place? Calle Almirante Cadarso, 14, Valencia. There is street and garage parking nearby, or you can come directly from Colon Station, which is a 5-minute walk away.\u00a0 At what time do you open? We are open Monday to Friday\u00a0 from 11:00 am to 2:30 pm, and from 4:00 pm to 7:30...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-18369","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Faqs &#187; The Wine Place<\/title>\n<meta name=\"description\" content=\"Here are some frequently asked questions we get, in case they&#039;re helpful. 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