TheWinePlace.com allows you to make your purchases with the following means of payment.
- Bank transfer: At the end of the purchase, if you choose this form of payment, our account number will appear, to pay the amount of your order.
- Paypal: The safest way to pay online.
- Credit / debit card through PayPal: Using the option to pay with credit card from the PayPal itself you can use: VISA, MasterCard, Maestro …
If when you receive the goods and you are not satisfied, THE STORE returns your money. Our main goal is complete customer satisfaction, and of course you find your wine style with our help. If for any reason you are not satisfied with the item purchased, you can return it to us within 7 business days, after receipt. Simply attach a note explaining the reason for the return and we will return the money, without any expense, and in the same way that was paid. The merchandise must be returned with its original packaging.
In the event that the reason for the return was caused by damages during the transport, you must indicate to us within 24 hours, so that we can make the pertinent claim to the transport company.
To make the return you must fill in the withdrawal document: [Download document].
You must send the product, next to the file of withdrawal to:
C / dels Calciners 26, pta 5, 46112, Massarrochos (Valencia)
Telephone: (+34) 96 139 51 37 – (+34) 661 71 71 51
Verde Marte S.L.U. With CIF: B-96951975 reserves the right not to accept any orders it deems appropriate, notifying the customer duly, and paying immediately the amount thereof.